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FAQ

All you need to know (and a little bit more) about SwissVitae's health supplements.

Taking 2x shots a week has sufficient effect in boosting a person's health. The maximum dose is 1x shot a day.

Not intended for use by persons under the age of 18.

When exceeding the maximum dose, a laxative effect can occur.

If you are pregnant, breastfeeding, taking medication or due for surgery, please consult your healthcare practitioner before use. Not intended for use by persons under the age of 18.

All natural sources. Refer to the ingredient overview.

Shots are quickly absorbed by the body thanks to its liquid form. No need to swallow (large) pills.

The supplements are developed in Switzerland and produced in Europe.

All Swiss Vitae products are produced under strict conditions and comply with all required quality standards. We have all relevant certifications (FSSC 22000, GMP and HACCP) for safe and responsible production.

After breakfast or main meal, followed by a glass of water.

It is best to drink the shots immediately after breakfast, followed by a glass of water.

Our shots are developed in Switzerland and produced in a state-of-the-art GMP certified facility.

At Swiss Vitae, our mission has always been to create innovative products that make a healthy lifestyle simple and accessible to everyone. Behind this vision are some of the top experts in science and nutrition, who support us in combining high-quality, researched ingredients into delicious liquid supplements. Our ingredients are carefully selected and scientifically proven to be effective.

We have put together our shots with great care and attention to the average recommended daily amounts of vitamins and minerals. The amounts are based on the recommendations of the Health Council. Vitamin supplements, including our shots, are intended to restore and improve the balance in your diet. We therefore recommend that you do not exceed the maximum dose per day.

In principle, you can safely continue to take our Swiss Vitae shots during your pregnancy. However, because every pregnancy is different, we still recommend discussing it with your doctor just to be sure. It may be better to use a supplement that has been specially developed for pregnant women.

When in doubt, always consult a doctor or doctor before you start taking supplements. It is wise to make sure that you can safely use the shots in addition to any (prescribed) medicines you are taking.

Swiss Vitae shots are nutritional supplements and are suitable from 18 years.

You can easily log in via My account.

Click on 'Forgot your password?' in My Account. Follow the steps and choose a new password. If we can help you with anything, you can always contact us.

You can easily change your address in your account. When you log in, you will see the “account details” menu on the left. Here you can change your address. Don't forget to save the changes.

We offer various payment options, so that there is always a payment option that suits you.

Debit Card

iDEAL is a handy and reliable online payment system, which is linked to your bank's internet banking program. Do you have a monthly subscription? Then the amount will be automatically debited from your linked account every month.

Credit Dard

Pay afterwards with all the conveniences and benefits of Visa and MasterCard, American Express. Do you have a monthly subscription? Then the amount will be automatically debited from your linked account every month.

Direct debit (SEPA)

When paying by direct debit you give us permission to have the money debited from your account by the bank. So you don't have to do anything yourself. You can always stop or cancel direct debit by your bank.

Pay afterwards with Klarna You pay after you have received the order in the way you prefer. For example via credit card or bank transfer. This payment method is subject to a positive credit check and payment amount in the past.

Paypal

With PayPal you can easily pay online. No hassle with endlessly filling in your bank details or credit card numbers. Pay in a few clicks with just your email address and PayPal password. Your financial information is only accessible to you and is not shared with us. You can also make use of the free PayPal Purchase Protection so that you can shop and pay online safely and without worries.

Swiss Vitae uses a secure SSL connection, so your payment is always safe.

With 'Pay later' you pay for your order afterwards as soon as you have received it. You enter your name, address, place of residence, e-mail address and other information that you always have at hand and you pay when it suits you during the payment term of 14 days. Paying afterwards with Klarna is safe and easy. The payment details of your purchase can be found on the invoice you receive from Klarna.

Shipping is always free!

You order will be with you within 2-3 business days! Royal mail delivery days are Mondays to Fridays. When your package has been shipped, you will receive a Track & Trace code by e-mail. During holidays it may take a little longer for your package to be delivered.

Yes, nice job! You can enter your discount code during the ordering process before you are forwarded to your bank. Does the code not work? Check whether you have used capital letters and check whether the discount code is valid on the products in your shopping cart. Have you checked all this and it still doesn't work? Then please contact us.

At Swiss Vitae you can choose for a one-time order or a subscription.

Subscription benefits

You save up to 15%. You choose how many shots you want to receive and how often, so you will never run out.

First of all, we are of course very sorry that you want to cancel your subscription. Are you sure you don't want to pause your subscription? If you are sure that you want to cancel your subscription, you can easily do so via your account. Click on “my subscription”, here you will see an overview of your current subscriptions. When you look at “Actions” you will see the option to cancel your subscription. You can indicate a reason here and after that your subscription is stopped.

Yes, this is definitely possible! You can easily manage your subscription within your Swiss Vitae account. Click on “my subscription”, here you will see an overview of your current subscriptions. When you look at “Actions” you will see the option to pause your subscription. You can indicate a reason here and also immediately choose a new start date.

In principle, we do not have a strict notice period. If you want to cancel your subscription, this should of course be possible. Make sure that you cancel your subscription at least one week before the next shipment is scheduled, otherwise your package may already be prepared for shipment. You can always find this date in your account. Have you already received a shipping confirmation? Then the shots are already on their way and unfortunately we can't stop them anymore.

Unfortunately, the account number cannot simply be changed in your account because the payment is made by direct debit. This direct debit must always be authorized first by means of a payment. What you can do is cancel your subscription and take out again on the new account number.

You can always ask your question via the chat on the website. If we are not present, you can leave your message and we will get back to you as soon as possible. Even if you don't have a question, we'd love to hear from you. You can call us during office hours on +44 7776453240. We can also be reached on Facebook and Instagram. You can email to support@swissvitaeuk.com. We usually respond within 24 hours.

Both boxes contain supplements for one month. The Weight Control box contains 16 shots (one every other day). The Multi Shot box contains 8 shots (one every four days / two per week).

With Multi Shot you can eat whatever you like. With Weight Control you need to follow the plan.

After breakfast or main meal, followed by a glass of water.

Refer to the ingredient overview.

All natural sources

Swiss Vitae supplements are liquid. No need to swallow (large) pills. Thanks to its liquid form it is quickly absorbed by the body.

Shots are quickly absorbed by the body thanks to its liquid form. No need to swallow (large) pills.

Natural sources

All Swiss Vitae products are produced under strict conditions and comply with all required quality standards. We have all relevant certifications (FSSC 22000, GMP and HACCP) for safe and responsible production.

Shots are quickly absorbed by the body thanks to its liquid form. No need to swallow (large) pills.

What’s the story?

At Swissvitae UK, we noticed that the Western diet couldn’t provide us with the vitamins and nutrients we need to have our bodies working at optimal capacity.

At the same time, we found that there was so much conflicting information floating around about what it is we do and don’t need in order to achieve optimal health. We figured: why not be the ones to break that cycle?

We took our curiosity and teamed up with leading scientists to create the market’s best scientifically backed products to give you the tools you need to live the healthiest life possible.

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